Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.contactship.ai/llms.txt

Use this file to discover all available pages before exploring further.

​
What is ContactShip MCP?

Imagine managing all your voice agents just by talking to your favorite AI assistant. Instead of logging into the platform, finding the agent, editing the prompt, configuring the voice, saving, testing, and repeating… you simply say:
“Create a collections agent for Mexico that sounds professional. Extract whether the customer committed to pay and the amount.”
Done. 30 seconds. That’s ContactShip MCP: a bridge that connects your ContactShip account with AI assistants like Claude, Cursor, or Claude Code. You talk in plain language, and the AI handles all the technical stuff.

​
What can you do?

Manage agents

View, create, and edit your voice agents. Change prompts, voice, language, speed — all from the chat.

Launch calls

Start an AI phone call instantly, or schedule one for later.

Search contacts

Find contacts by name, email, or phone. View complete call history.

See your numbers

View your available phone numbers for outbound calls.

Review call results

Ask your AI to review all your voice agent call results at scale — find patterns, check quality, get summaries — without listening to recordings one by one.

​
How does it work?

1

Pick your AI tool

Works with Claude (web, desktop, and Code), Cursor, and any MCP-compatible app.
2

Connect your account

Paste your ContactShip API key and you’re done. Takes less than 2 minutes.
3

Talk to your AI

Ask for what you need in plain language. The AI understands the context and takes action for you.

​
Real examples

Edit an agent:
“Make my sales agent sound warmer and change the language to Mexican Spanish.”
Launch a call:
“Call Juan Pérez at +52 55 1234 5678 with the survey agent.”
Search for a contact:
“Find the contact with email maria@company.com and show their call history.”
Configure post-call analysis:
“Add a field to the collections agent to track whether the customer committed to pay, the amount, and the date.”
Review call results:
“Show me all calls from today and summarize the results.”
“Get the transcript of the last call with Juan Pérez.”
“Which calls this week had a positive outcome? Give me a summary.”
“Find calls where the customer mentioned a payment issue.”

​
Reviewing call results at scale

With the list_calls and get_call MCP tools, your AI assistant can access all your voice agent call results directly — no need to manually open recordings or read transcripts one by one. Ask your AI to:
  • List and filter calls — by date, agent, contact, or outcome
  • Get full call details — transcript, extracted variables, duration, recording
  • Find patterns — which calls succeeded, which had objections, what customers said most
Call transcripts use TOON format (Turn-Oriented Optimized Notation), a compact representation designed for efficient AI processing. This means your AI can read and reason over large numbers of call transcripts quickly and accurately.

​
Requirements

A ContactShip account with a Starter subscription ($30 USD/month) or above
Your API key — generate it from Settings > API Keys
A compatible AI assistant (Claude, Cursor, or any MCP-enabled client)

​
Connect your tool

Claude (web)

Connect from claude.ai to manage agents right from your browser.

Claude Code

Connect from the terminal for development and automation workflows.

Cursor

Connect from Cursor IDE to manage agents without leaving your editor.
Don’t have your API key? Generate it at app.contactship.ai/es/organization/api-keys. Requires a Starter subscription or above.