Prepare the agenda
Configure resources, services, locations and schedules before offering appointments. A resource represents what gets booked, such as a person or room. A service defines the appointment, its duration and buffer time.View and manage bookings
Open Agenda, choose a period and filter resources or location. Your scope may limit the view to resources associated with your user.
Booking statuses include pending, confirmed, completed, no-show and canceled. Check the status and appointment time after creating, moving or canceling a booking.
Reminders and agents
Notification settings support confirmations and reminders through available channels such as email or WhatsApp. Check the recipient, schedule and connection before assuming delivery. Agents can book through the corresponding agenda tools. Configure service and availability lookups before allowing booking creation. The receptionist preset is a starting point that needs adaptation to your business.Frequently asked questions
Is Agenda the same as Google Calendar?
Is Agenda the same as Google Calendar?
No. Agenda is a ContactShip module. The Google Calendar integration connects an external calendar.
Why is a free time slot missing?
Why is a free time slot missing?
Check resource hours, service duration, buffers, existing bookings and exceptions. Also verify the selected resource and location.
Why do I only see my resources?
Why do I only see my resources?
Your role may have an own-only scope. An administrator can review agenda permissions and scope.
Can the AI offer any time?
Can the AI offer any time?
It should check configured availability and confirm the booking result. Instructions without tools do not create appointments.