Configure a scenario
- Open Integrations → Make and use the ContactShip installation button.
- In Make, add the ContactShip module available to your scenario.
- Configure its connection with the operating organization’s API key.
- Choose an action and map event data to its fields.
- Test with a controlled record and check ContactShip before enabling the scenario.
Design the flow
Separate the scenario trigger from the ContactShip action. Successfully starting a call does not mean its analysis is ready. Use the analysis event when you need complete results. Before retrying actions that create calls, contacts or messages, check whether the previous attempt succeeded. Repeating a scenario can repeat the action.Missing operations
Compare the installed module’s operations with the public API reference. A module may cover only part of the API. Do not assume routes and parameters are identical across integrations.Frequently asked questions
Where is the installation link?
Where is the installation link?
Use the Make card in Integrations and follow the link shown by the app.
Which organization does the scenario use?
Which organization does the scenario use?
The organization that owns the API key configured in the connection.
Is a successful call-start response the final analysis?
Is a successful call-start response the final analysis?
No. They occur at different times. Wait for the analysis event to process complete results.