Introduction
Welcome to ContactShip - Your AI Voice Communication Platform
What is ContactShip?
ContactShip is a powerful AI voice communication platform that helps businesses automate and scale their phone interactions while maintaining a natural, human-like experience. Our platform combines advanced AI technology with easy-to-use tools to handle various communication needs.
Key Features
AI Voice Agents
Create customized AI agents that understand context, maintain natural conversations, and adapt to your business needs.
Multiple Channels
Handle both inbound and outbound calls through various channels - campaigns, direct calls, or web widgets.
Smart Integration
Connect with your existing systems through our API or use our no-code integration tools.
Analytics & Monitoring
Track performance, review conversations, and optimize your communication strategy in real-time.
Communication Channels
1. Outbound Campaigns
Launch automated call campaigns for:
- Lead generation and qualification
- Sales and follow-ups
- Appointment scheduling
- Payment reminders
- Customer surveys
2. Inbound Call Handling
Set up AI agents to:
- Answer customer inquiries
- Provide 24/7 support
- Schedule appointments
- Route calls to appropriate departments
- Handle common customer service tasks
3. Web Widget Integration
Embed our call widget in your website to:
- Enable instant voice connections
- Provide immediate customer support
- Convert web visitors into leads
- Schedule callbacks automatically
Getting Started
Create Your Account
Sign up and access your ContactShip dashboard to begin setting up your communication system.
Set Up Your Numbers
Configure your phone numbers - verify existing ones or purchase new ones through our platform.
Create AI Agents
Design your AI voice agents with specific personalities, skills, and conversation flows tailored to your needs.
Choose Your Channel
Decide how you want to deploy your agents - through campaigns, inbound calls, or web widgets.
Launch & Monitor
Start your communication automation and track results through our comprehensive analytics dashboard.
Platform Benefits
Cost Efficiency: Reduce operational costs while scaling your communication capacity
24/7 Availability: Provide round-the-clock service without increasing overhead
Consistent Quality: Ensure every interaction follows your best practices and standards
Scalability: Handle hundreds of simultaneous conversations without compromising quality
Data-Driven Insights: Get detailed analytics and insights from every interaction
Ready to transform your business communications? Start with our quickstart guide or explore our detailed documentation sections.