Canales y Conversaciones
Update Thread
Update the status or assignee of a conversation thread
PUT
Updates properties of a conversation thread such as its status or assignee. Use this to close threads, reopen them, or reassign them between agents and users.
Headers
string
requerido
Your API key for authentication.
Path Parameters
string
requerido
The UUID of the thread to update.
Body
string
New status for the thread. Common values:
open, closed.string
UUID of the user or agent to assign the thread to. Pass
null to unassign.string
Type of assignee:
user or agent. Required when setting assignee.Response
Returns the updated thread object.Error Codes
400 Bad Request— Invalid fields401 Unauthorized— Invalid or missing API key404 Not Found— Thread not found500 Internal Server Error— Server-side error
