> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contactship.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# My Numbers

> Manage your phone numbers in ContactShip

## Phone Number Options

ContactShip offers several options for managing your phone numbers:

<CardGroup cols={2}>
  <Card title="Verify Your Number" icon="phone-arrow-right">
    Verify your current number for outbound calls. Free and automatic!
  </Card>

  <Card title="Purchase Number" icon="phone-plus">
    Get a dedicated number for inbound and outbound calls for \$10 USD/month.
  </Card>

  <Card title="Connect PBX" icon="server">
    Integrate your existing PBX or phone system with our platform via SIP TRUNK.
  </Card>
</CardGroup>

## Verify Your Number

### Verification Process

<Steps>
  <Step title="Access My Numbers">
    Navigate to the **Organizations** menu and select **My Numbers**. You'll find an add new number button at the top.
  </Step>

  <Step title="Enter Number">
    Enter the phone number you want to verify and click **Next**.
  </Step>

  <Step title="Call Verification">
    You'll receive an automated call to your number. On screen, you'll see a code that you'll need to enter using your phone's keypad.
  </Step>

  <Step title="Confirmation">
    Once you've entered the code correctly, you'll see a green checkmark on the platform confirming successful verification.
  </Step>
</Steps>

<Note>
  This process verifies your ownership of the number and allows your contacts to see this number when you make calls. It doesn't affect your phone plan or incur additional charges.
</Note>

## Purchase a Number

You can now buy a phone number directly from the platform — no forms or waiting required. Your number will be ready to make and receive calls with your AI agent 24/7.

### Available countries

You can currently purchase local numbers in **5 countries**:

| Country            | Monthly cost   |
| ------------------ | -------------- |
| 🇦🇷 Argentina     | \$10 USD/month |
| 🇲🇽 Mexico        | \$10 USD/month |
| 🇨🇴 Colombia      | \$15 USD/month |
| 🇨🇱 Chile         | \$10 USD/month |
| 🇺🇸 United States | \$10 USD/month |

### How to buy your number

<Steps>
  <Step title="Go to My Numbers">
    In the side menu, go to **My Numbers** and click the button to add a new number.
  </Step>

  <Step title="Select the country">
    Choose the country where you want your local number from the available options.
  </Step>

  <Step title="Choose your number">
    You'll see the available numbers for that country. Select the one you prefer.
  </Step>

  <Step title="Add a payment method">
    Enter your payment method. The entire process is backed by **Stripe** to ensure the security of your transaction.
  </Step>

  <Step title="Confirm the purchase">
    The payment is processed and your number is registered immediately in your account.
  </Step>
</Steps>

### Assign an AI agent to your number

Once purchased, the number will appear in **My Numbers** with an **offline** status (because it doesn't have an agent assigned yet). To activate it:

1. Click **Manage Agent** on your number.
2. Select any of the AI agents you've already created.
3. Click **Assign Agent**.

That's it — your number is now active and any incoming call will be handled by your AI agent.

<Tip>
  This is ideal for having a dedicated customer service number that answers calls 24/7, or for using as an outbound number in campaigns and automated calls.
</Tip>

### Is your country not on the list?

If you need a number in a country that's not yet available for direct purchase, you can request one by filling out our form. We'll evaluate availability and get back to you.

<Note>
  [Request a number in another country here](https://forms.gle/A92qthSowCWVQAVE6)
</Note>

## Connect Your PBX

Connection to your existing phone system is done through SIP TRUNK, allowing you to integrate your current infrastructure with our platform securely and efficiently.

To start the integration process, send us an email to [support@contactship.ai](mailto:support@contactship.ai) including the following information:

### Required Information

<Steps>
  <Step title="Call Types">
    Specify if you need:

    * Inbound calls
    * Outbound calls
    * Or both directions
  </Step>

  <Step title="Current System Details">
    * Current telephony provider
    * Number of phone lines to integrate
    * Country of operation
  </Step>

  <Step title="Volume and Scope">
    * Approximate monthly call volume
    * Target countries for calls
    * Countries from where you need to receive calls
  </Step>

  <Step title="Additional Requirements">
    Any specific needs such as:

    * Special configurations
    * Particular technical requirements
    * Other important considerations
  </Step>
</Steps>

<Tip>
  The more information you provide, the faster we can evaluate feasibility and provide you with a solution tailored to your needs.
</Tip>