> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contactship.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations catalog

> Choose Cal.com, Google Calendar, Google Sheets, Freshdesk or Make. Distinguish connections from configured tools and automations.

export const Availability = ({lang = 'es', plan, addon, permission, route, status}) => {
  const L = lang === 'en' ? {
    plan: 'Plan',
    addon: 'Add-on',
    permission: 'Permission',
    route: 'Where',
    status: 'Status',
    addonNote: 'enabled on request',
    allPlans: 'All plans',
    beta: 'Beta',
    nuevo: 'New',
    soon: 'Coming soon'
  } : {
    plan: 'Plan',
    addon: 'Add-on',
    permission: 'Permiso',
    route: 'Dónde',
    status: 'Estado',
    addonNote: 'se activa a pedido',
    allPlans: 'Todos los planes',
    beta: 'Beta',
    nuevo: 'Nuevo',
    soon: 'Próximamente'
  };
  const items = [];
  if (plan) items.push([L.plan, plan]);
  if (addon) items.push([L.addon, `${addon} · ${L.addonNote}`]);
  if (permission) items.push([L.permission, permission]);
  if (route) items.push([L.route, route]);
  if (status) items.push([L.status, L[status] || status]);
  return <div style={{
    display: 'flex',
    flexWrap: 'wrap',
    gap: '6px 22px',
    padding: '12px 16px',
    margin: '4px 0 24px',
    border: '1px solid rgba(2, 82, 255, 0.28)',
    borderLeft: '3px solid #0252ff',
    borderRadius: '8px',
    background: 'rgba(2, 82, 255, 0.05)',
    fontSize: '13.5px',
    lineHeight: '1.5'
  }}>
      {items.map(([k, v]) => <div key={k} style={{
    display: 'flex',
    gap: '6px',
    alignItems: 'baseline'
  }}>
          <span style={{
    fontSize: '10.5px',
    fontWeight: 600,
    letterSpacing: '0.07em',
    textTransform: 'uppercase',
    opacity: 0.65
  }}>{k}</span>
          <span style={{
    fontWeight: 500
  }}>{v}</span>
        </div>)}
    </div>;
};

<Availability lang="en" route="Integrations" permission="integrations.read" />

Integrations connect external accounts to your organization. Connecting an account prepares credentials; then you configure the tool or automation that will use them.

| Integration     | Connection            | ContactShip use                                        |
| --------------- | --------------------- | ------------------------------------------------------ |
| Cal.com         | Cal.com API key       | Agent scheduling tools                                 |
| Google Calendar | Connect with Google   | Availability and scheduling tools                      |
| Google Sheets   | Connect with Google   | Spreadsheet row actions in automations                 |
| Freshdesk       | Subdomain and API key | Contacts, tickets and notes through configured actions |
| Make            | Installation link     | External scenarios using the API                       |

## Connect an account

1. Open **Integrations** and select the service.
2. Review the account and organization to connect.
3. Complete authentication. Creating a connection requires `integrations.create`.
4. Check its status and configure the action that will use it.
5. Test with a controlled record and verify both systems.

An active connection is not a configured synchronization. If an action fails, review both credentials and action parameters.

## Other integration paths

For services outside the catalog, use HTTP tools, the public API, webhooks or n8n. Each path has its own authentication and event settings.

## Not available in the catalog

Calendly, Gmail and Zapier are not currently connectable catalog entries. Connect WhatsApp Business as a channel in inbox settings.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Does connecting Google synchronize everything?">
    No. Choose a tool or automation and its destination data. A connection enables the actions you configure.
  </Accordion>

  <Accordion title="Where do I connect WhatsApp?">
    Use [Connect WhatsApp Business](/en/messages/connect-whatsapp) in inbox channel settings.
  </Accordion>

  <Accordion title="Can I connect a custom system?">
    Yes, through an API or HTTP tool suitable for your flow. First define the data to query or send.
  </Accordion>
</AccordionGroup>

## See also

* [Google Calendar](/en/integrations/google-calendar)
* [Google Sheets](/en/integrations/google-sheets)
* [Freshdesk](/en/integrations/freshdesk)
* [API keys](/en/organization/api-keys)