> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contactship.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Referral program

> Review your referral link, rewards and payout requests from the owner account.

export const Availability = ({lang = 'es', plan, addon, permission, route, status}) => {
  const L = lang === 'en' ? {
    plan: 'Plan',
    addon: 'Add-on',
    permission: 'Permission',
    route: 'Where',
    status: 'Status',
    addonNote: 'enabled on request',
    allPlans: 'All plans',
    beta: 'Beta',
    nuevo: 'New',
    soon: 'Coming soon'
  } : {
    plan: 'Plan',
    addon: 'Add-on',
    permission: 'Permiso',
    route: 'Dónde',
    status: 'Estado',
    addonNote: 'se activa a pedido',
    allPlans: 'Todos los planes',
    beta: 'Beta',
    nuevo: 'Nuevo',
    soon: 'Próximamente'
  };
  const items = [];
  if (plan) items.push([L.plan, plan]);
  if (addon) items.push([L.addon, `${addon} · ${L.addonNote}`]);
  if (permission) items.push([L.permission, permission]);
  if (route) items.push([L.route, route]);
  if (status) items.push([L.status, L[status] || status]);
  return <div style={{
    display: 'flex',
    flexWrap: 'wrap',
    gap: '6px 22px',
    padding: '12px 16px',
    margin: '4px 0 24px',
    border: '1px solid rgba(2, 82, 255, 0.28)',
    borderLeft: '3px solid #0252ff',
    borderRadius: '8px',
    background: 'rgba(2, 82, 255, 0.05)',
    fontSize: '13.5px',
    lineHeight: '1.5'
  }}>
      {items.map(([k, v]) => <div key={k} style={{
    display: 'flex',
    gap: '6px',
    alignItems: 'baseline'
  }}>
          <span style={{
    fontSize: '10.5px',
    fontWeight: 600,
    letterSpacing: '0.07em',
    textTransform: 'uppercase',
    opacity: 0.65
  }}>{k}</span>
          <span style={{
    fontWeight: 500
  }}>{v}</span>
        </div>)}
    </div>;
};

<Availability lang="en" route="Referral program" />

The referral program shows your referral link, recorded rewards and payout requests. Its menu entry is available to the owner.

## Review the program

1. Open **Referral program** using the owner account.
2. Review the app-generated link and copy it without changing its code.
3. Check rewards and payouts using available date filters.
4. Distinguish pending balance from a payout request and a completed payment.

Creating a payout request does not mean funds were credited. Check its status in the payout table.

## Request a payout

The form lets you choose an available method and enter a valid email and positive amount within your pending balance. Review details before submitting.

Use current account requirements and amounts. For commission, eligibility or a missing reward, contact support with the link and available identifiers, without sensitive payment data.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Why is the program missing?">
    The entry is available to the owner. Check your account and organization.
  </Accordion>

  <Accordion title="Is a payout request already a payment?">
    No. Check the request status and payment record.
  </Accordion>

  <Accordion title="Why is a reward missing?">
    Review dates, account and the link used. Support can investigate without assuming an unconfirmed commission.
  </Accordion>
</AccordionGroup>

## See also

* [Billing](/en/billing/credits-and-payments)
* [Support](/en/get-started/support)